Important information

Things to know before your trip

We want your stay to be perfect even before departure. Some useful information for a vacation that will remain in your memory for a long time.

Cancellation Policy

For cancellation more than 15 days before arrival, there is no penalty.
For cancellation from 15 days to 7 days before arrival: 30% penalty.
For cancellation from 7 days to 2 days before arrival: 50% penalty.
In case of cancellation less than 2 days before arrival or no-show: penalty of 100%.
In the case of late arrival or early departure, there is no reduction.
Meals not consumed will not be refunded.

COVID-19 Cancellation Policy

For cancellations made 7 days before arrival, there is no penalty.
For cancellations made 6 to 3 days before arrival: 50% penalty.
For cancellations made 2 days before arrival or no-show: 100% penalty.
For late arrival or early departure not dictated by force majeure there is no reduction / refund.
Meals not consumed will not be refunded.

Reduction for extra bed in room

Useful information

Dinner on the panoramic terrace of the Bellevue restaurant: reservation required. With half board, the table is reserved in the dining room.
Methods of payment: cash, check, debit and credit cards. For special offers, cash payment is required, unless otherwise specified.
Madrigale is a non-smoking hotel.
Currently, the VAT rate is 10%
Tourist tax: in addition to the price of the room or apartment, a tourist tax of € 2.50 per person and day (starting from 14 years) is added
Madrigale is not a suitable structure for pets

Extra charges per day

Arrivals and departures

Check-in: from 3 pm (apartments: from 4 pm) / Check-out: within 10 am
Apartments: 02.05 - 03.10.2020 arrivals and departures only on Saturdays, minimum stay 7 nights. Remaining season: arrivals and departures any day, minimum stay of 4 nights.