Important information
Things to know before your trip
We want your stay to be perfect even before departure. Some useful information for a vacation that will remain in your memory for a long time.
Cancellation Policy
- For cancellation more than 15 days before arrival, there is no penalty.
- For cancellation from 15 days to 7 days before arrival: 30% penalty.
- For cancellation from 7 days to 2 days before arrival: 50% penalty.
- In case of cancellation less than 2 days before arrival or no-show: penalty of 100%.
- In the case of late arrival or early departure, there is no reduction.
- Meals not consumed will not be refunded.
COVID-19 Cancellation Policy
- For cancellations made 7 days before arrival, there is no penalty.
- For cancellations made 6 to 3 days before arrival: 50% penalty.
- For cancellations made 2 days before arrival or no-show: 100% penalty.
- For late arrival or early departure not dictated by force majeure there is no reduction / refund.
- Meals not consumed will not be refunded.
For cancellations up to 2 days before arrival, it is possible to transfer any deposit for a future stay in 2022.
Useful information
- Dinner on the panoramic terrace of the Bellevue restaurant: reservation required. With half board, the table is reserved in the dining room.
- Methods of payment: cash, check, debit and credit cards. For special offers, cash payment is required, unless otherwise specified.
- Madrigale is a non-smoking hotel.
- Currently, the VAT rate is 10%
- Tourist tax: in addition to the price of the room or apartment, a tourist tax of € 2.50 per person and day (starting from 14 years) is added
- Madrigale is not a suitable structure for pets
Extra charges per day
- Breakfast: € 15 per person.
- Dinner: € 30 per person (min. 3 days).
- Garage parking: € 12.
Arrivals and departures
- Check-in: from 3 pm (apartments: from 4 pm) / Check-out: within 10.30 am (apartments: from 10 am)
- Apartments: 02.05 - 03.10.2020 arrivals and departures only on Saturdays, minimum stay 7 nights. Remaining season: arrivals and departures any day, minimum stay of 4 nights.
